Terms of Service

Last updated: May 2026

Welcome to METANOIA KID. By accessing or using our website (metanoiakid.com) and purchasing our products, you agree to be bound by the following Terms of Service. Please read them carefully.

1. General

These Terms of Service apply to all users of the site, including browsers, customers, and merchants. METANOIA KID FZ LLC reserves the right to update or modify these terms at any time without prior notice. Your continued use of the site constitutes acceptance of any changes.

2. Products

We reserve the right to modify or discontinue products at any time. All product descriptions, images, and pricing are subject to change without notice. We make every effort to display product colours and images accurately, but cannot guarantee your screen will display colours exactly as they appear.

3. Pricing & Payment

All prices are listed in UAE Dirhams (AED) unless otherwise stated. We reserve the right to change prices at any time. Payment must be received in full before orders are processed and shipped. We accept payment via the methods listed at checkout.

4. Orders & Cancellations

By placing an order, you confirm that all information provided is accurate and complete. We reserve the right to refuse or cancel any order at our discretion, including cases of suspected fraud or pricing errors. If your order is cancelled, you will receive a full refund.

5. Shipping

Shipping rates and estimated delivery times are outlined on our Shipping & Returns page. We are not responsible for delays caused by customs, courier services, or circumstances beyond our control.

6. Returns & Refunds

Our return policy is outlined in full on our Shipping & Returns page. Items must be unused, in original condition, and returned within 14 days of delivery to be eligible for a refund.

7. Intellectual Property

All content on this website — including logos, images, product descriptions, and brand assets — is the property of METANOIA KID FZ LLC and may not be reproduced, distributed, or used without express written permission.

8. Limitation of Liability

METANOIA KID shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website. Our total liability shall not exceed the amount paid for the product in question.

9. Governing Law

These Terms of Service are governed by the laws of the United Arab Emirates. Any disputes shall be subject to the exclusive jurisdiction of the courts of the UAE.

10. Contact

For any questions regarding these Terms of Service, please contact us via our Contact page.